As the COVID-19 situation continues to unfold, we want to assure you that Turnbull Hill Lawyers is still open for business and we are well equipped to deal with your legal matters. By utilising a variety of technologies, we aim to minimise the disruption to the level of service you have come to expect from our firm.
Ways we can safely interact with you
We already work with many clients via video conferencing. We currently use Zoom, Microsoft Teams, and are very flexible in using the platform that best suits your needs.
As usual, we are available to discuss your matter over the telephone. We also have facilities to make conference calls as required.
Email will continue to be an important tool in communicating with you and exchanging documents etc.
Face to Face Meetings
Only if absolutely necessary and by appointment only. You will be asked to complete a COVID-19 screening questionnaire and adhere to strict hygiene measures.
To minimise the risk to both you and our employees, we have implemented the following procedures and educated our team as follows:
- Social distancing practices
- Strict hygiene procedures including use of hand sanitiser, hand soap and hand washing facilities throughout the office.
- The practice of having face-to-face meetings with clients has been discontinued unless it is determined to be absolutely necessary. If required, face-to-face meetings will be strictly “by appointment only” and can be requested by emailing (firstname.lastname@example.org) or telephoning our office on 1800 994 279.
- All public information seminars and events that were to be held at our office have been cancelled. However, we have an extensive range of content on our website designed to provide you with useful information about a variety of legal topics… you can watch one of our many videos or read an article instead.
Our commitment to you and your legal matter continues to be paramount.
If you have any questions or concerns, please contact us.