Your privacy has always been important to us at Turnbull Hill Lawyers. We are committed to protecting
your privacy. We are bound by professional obligations (as lawyers) and also by the law relating to
privacy which now includes the National Privacy Principles in the Commonwealth Privacy Act 1988.
This brochure contains information that we are required to provide to our clients, and also explains how
contact us via our online form.
Your Personal Information
Personal information that we collect would include your name, postal or e-mail address, date of birth,
and other information that is necessary in the ordinary course of our business.
Depending on the type of matter or business we do for you, we will find it necessary to also collect other
information. This may include financial information and records, or “sensitive” information (e.g. health
information or criminal records). We will do this only in the normal course of business and as may be
necessary in your interests.
If we ask you for personal information (or ask your consent to obtain or disclose your personal
information), and you do not provide it we may not be able to advise, or act (or continue to act), for
We may be required by law to collect particular kinds of information from you. If this applies in your
case, we will let you know.
How We Collect Your Personal Information
Turnbull Hill Lawyers collects personal information in a number of ways, including:
How We Use Your Personal Information
Turnbull Hill Lawyers may use your personal information in one or more of the following ways, in order
We may also use your personal information to let you know about services or other information that might
serve your legal, personal and business needs, or in which you may be interested for other reasons (e.g.
newsletters to keep you up to date with new business developments, or containing interesting articles
on various aspects of the law). You may however choose at any time not to receive such material from
us – please contact us through our online form.
Disclosing Your Personal Information
The types of organisations to which we may disclose your personal information are described below.
Such disclosure is in line with common business practice and we will always seek to ensure that the
information is held, used or disclosed in accordance with the law and not otherwise.
The organisations are those:
Keeping Your Personal Information Accurate and Up-to-date
We aim to make sure that personal information we collect, use or disclose is accurate, complete and up-to-date. We will take all reasonable steps to make sure this is the case, so we can provide you with
If you believe your personal information is not accurate, complete or up-to-date, please contact us via our online contact form.
Gaining Access To Your Personal Information
You may gain access to your personal information. This is subject to some exceptions allowed by law.
Factors affecting a right to access include (but are not limited to) where:
We will give you reasons if we deny you access to your personal information. We may also charge you a fee to cover our costs involved in searching for, and providing access to, your information.
Contact us to request access to your Personal Information
Who Are We?
Turnbull Hill Lawyers includes Turnbull Hill Lawyers (ABN 96 625 076 969) and Mall Services (Charlestown) Pty Ltd.
Phone: +61 02 4904 8000
Post: The Privacy Officer
Turnbull Hill Lawyers
PO Box 270
CHARLESTOWN NSW 2290